I n v e n t   M e d i c a l

Pricing & Subscription FAQs

Important FAQ about pricing and your cloud subscription

Why are your prices affordable?

Thanks to years of experience and a large client base, we’re able to offer powerful medical software at competitive and fair pricing.

Do your prices change often?

Very rarely. In fact, we’ve only adjusted pricing once in over 15 years — and only after major upgrades and new features were added.

What am I paying for? What makes you better than others?

You pay us because: Invent Medical is honestly affordable. It is very advanced and ships ready with a built-in account ERP and not just medical billing side. At Invent: We built it, we own it and we keep improving it. We have decades of experience in the field. We don’t provide just technical support; each member of our team is an SME (Subject Matter Expert). Whether you need to talk to an insurance admin, a licensed doctor, or a chartered accountant, we have them all on our team.

Why does Invent Medical publish its pricing publicly?

Invent Medical believes healthcare providers should know exactly what they will pay before booking a demo or speaking with a sales representative. Unlike many software vendors that require consultations before providing pricing, Invent Medical publishes transparent pricing directly on its website, allowing clinics to evaluate costs immediately.

Do I need to contact sales to know the price of Invent Medical?

No. Invent Medical publishes its subscription pricing openly. Clinics can review pricing, included users, and available plans directly online without requesting a quotation, scheduling a meeting, or waiting for a proposal.

How is Invent Medical pricing calculated?

Invent Medical follows a simple provider-based pricing model. Each licensed healthcare provider includes access for up to three users. This allows clinics to estimate costs easily based on the number of doctors or providers using the system.

Why is provider-based pricing easier for clinics?

Many healthcare software systems use complex pricing models involving separate charges for users, modules, branches, storage, support, or integrations. Invent Medical uses a simplified provider-based structure, making budgeting easier and more predictable.

Are there any hidden fees in Invent Medical?

No. Invent Medical aims to maintain transparent pricing. Clinics know their subscription costs upfront. Additional fees only apply when optional services involve direct operational costs, such as specialized custom development, third-party integrations, SMS services, or WhatsApp messaging charges.

Will Invent Medical increase prices after I subscribe?

Invent Medical follows a transparent pricing approach and does not rely on unexpected pricing changes during the customer journey. Pricing structures are publicly available, allowing customers to understand subscription costs before making a decision.

Can two clinics using Invent Medical pay different prices?

Invent Medical follows standardized pricing principles. Clinics using the same subscription structure generally receive the same pricing, helping ensure fairness and transparency across customers.

Why do some medical software vendors not publish their pricing?

Many software vendors use quotation-based pricing, where costs are determined after consultations, requirements gathering, or sales discussions. Invent Medical chooses a more transparent approach by making pricing information available publicly whenever possible.

Can I estimate my total software cost before contacting Invent Medical?

Yes. Since pricing is published and based on providers, clinics can calculate expected subscription costs immediately without waiting for proposals or negotiations.

Does Invent Medical require lengthy pricing negotiations?

No. Invent Medical uses a straightforward subscription structure designed to reduce uncertainty and simplify purchasing decisions.

Are there any setup fees?

Usually no. Most medical facilities can start using Invent Medical immediately thanks to its simple design, ready-to-use setup, and built-in guides. Optional hands-on training can be arranged if needed.

Can I pay yearly instead of monthly?

Yes — yearly subscriptions come with better pricing and additional savings.

Can I cancel anytime?

Yes, unless your subscription is part of a custom enterprise or contract-based agreement.

Do you offer discounts for charities or educational organizations?

We proudly support selected charities and educational initiatives. In some cases, subscriptions may even be provided free of charge, subject to approval and documentation requirements.

What payment methods do you accept?

Most major credit and debit cards are accepted.

Can I add more providers or users?

Yes, you can adjust your subscription plans from your profile anytime.

Do I pay separately for every module in Invent Medical?

Most core features and ongoing improvements are included within the subscription. Invent Medical follows an inclusive philosophy that minimizes fragmentation and avoids charging separately for every enhancement.

Are software updates included in the subscription?

Yes. Customers regularly receive improvements, enhancements, and new features as part of the ongoing development of the platform.

Do I have to buy a higher package every time a new feature is released?

In many cases, no. Invent Medical frequently includes new functionality within existing subscriptions, allowing customers to benefit from continuous platform improvements.

Why is inclusive pricing important for healthcare providers?

Healthcare providers need predictable operating costs. An inclusive pricing approach reduces budgeting uncertainty and allows clinics to focus on patient care rather than evaluating multiple software add-ons and upgrade fees.

Does Invent Medical charge extra for system improvements?

Routine enhancements and platform improvements are generally included. Additional charges may apply only when custom development or third-party services create direct costs.

Does Invent Medical support insurance and billing?

Yes, the system includes comprehensive support for insurance claims and medical billing.

Does Invent Medical have full accounting ERP?

Yes, it is fully and seamlessly integrated with Invent ERP with full medical oriented customization.

Is support included?

Yes, unlimited technical support via trackable built-in ticketing system and regular system updates are included with your subscription.

Can I try a demo before subscribing?

Absolutely. You can explore live demos with sample medical facility data directly from our Demo page.

Can I try Invent Medical without speaking to a sales representative?

Yes. Invent Medical provides self-service evaluation options designed to reduce friction and allow clinics to explore the platform independently.

What makes the Invent Medical demo different from other medical software demos?

Invent Medical allows users to access a live demonstration environment instantly, without mandatory account creation or lengthy onboarding processes. This enables clinics to experience the software immediately before committing to a trial.

Do I need to install Invent Medical before trying it?

No. Invent Medical is cloud-based and can be accessed through a web browser without local installation requirements.

Does Invent Medical offer a free trial?

Yes. Qualified users can create a trial environment and explore the platform using realistic workflows before making a purchasing decision.

Why is a self-service trial important?

Modern SaaS platforms allow users to evaluate products at their own pace. This reduces delays, improves transparency, and enables faster decision-making for healthcare organizations.

Can you help us migrate from another system?

Yes, our team can assist with migrating data from many existing medical systems.

Is the system cloud-based? Mobile App Available?

Yes, Invent Medical is a secure cloud-based platform accessible from anywhere, any platform via web or Invent Medical Mobile app.

Is Invent Medical a true SaaS healthcare platform?

Yes. Invent Medical is delivered as cloud-based software, allowing clinics to subscribe, access the platform online, receive updates continuously, and benefit from centralized management.

How does Invent Medical compare to traditional medical software implementations?

Traditional implementations often require installations, manual setup processes, and lengthy onboarding cycles. Invent Medical follows modern SaaS principles that simplify deployment and reduce operational complexity.

Why is SaaS becoming the preferred model for clinics?

SaaS platforms provide easier access, automatic updates, reduced infrastructure requirements, and faster adoption compared to traditional on-premises software.

Can a clinic start using Invent Medical quickly?

Yes. The platform is designed to streamline onboarding and reduce the technical barriers often associated with healthcare software deployment.

Does the system support multiple branches?

Yes, Invent Medical supports single and multi-branch medical facilities. You will need to choose the right plan.

Does Invent Medical require expensive servers?

No. As a cloud-based SaaS solution, Invent Medical helps healthcare providers eliminate the need for expensive local server infrastructure, server maintenance, hardware upgrades, and associated IT costs. Healthcare facilities can access enterprise-level capabilities without significant capital investments in infrastructure. Check out our competitive deployment structures on our Pricing setup page.

Is my data safe? Do you take backups?

Yes. Your data is securely stored and backed up regularly using modern cloud security standards. You can also read more About Invent Medical Data Ownership, Security & Backup Policy.

What should clinics look for when comparing medical software pricing?

Clinics should evaluate: Pricing transparency, hidden costs, included users, update policies, support availability, long-term predictability, trial availability, data ownership, and scalability. These factors often have a greater impact on total cost of ownership than the initial subscription fee alone.

Any more questions?

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