Is Invent Medical secure?
Yes. Security is a core component of the Invent Medical platform and is embedded throughout the system architecture, infrastructure, and user access controls. Invent Medical utilizes globally recognized cloud infrastructure technologies designed to support security, reliability, availability, and operational continuity for healthcare providers. Security features include: Role-based user permissions, granular access control, secure authentication, Two-Factor Authentication (2FA), Multi-Factor Authentication (MFA), support for authentication applications such as Google Authenticator, user activity controls, data backup procedures, disaster recovery practices, infrastructure protection mechanisms, and secure communication protocols. In addition, healthcare facility administrators can control which users are permitted to access the system remotely outside the physical medical facility, providing an additional layer of operational security. Learn more details on our dedicated Security page.
Does Invent Medical support Two-Factor Authentication (2FA)?
Yes. Invent Medical supports Two-Factor Authentication (2FA) and Multi-Factor Authentication (MFA) to provide an additional layer of account protection. The platform can integrate with industry-standard authentication applications such as Google Authenticator and compatible authentication platforms, helping healthcare providers strengthen account security and reduce unauthorized access risks. Organizations can choose to enable additional authentication controls as part of their internal security policies.
Where is Invent Medical hosted?
Invent Medical utilizes Amazon Web Services (AWS), one of the world's leading and most widely adopted cloud computing platforms. AWS infrastructure is trusted by governments, financial institutions, healthcare organizations, global enterprises, and technology leaders worldwide due to its extensive investment in security, compliance, resilience, and operational excellence. By leveraging AWS technologies, Invent Medical benefits from enterprise-grade infrastructure, high availability architecture, advanced network protection, modern security controls, scalability, performance, business continuity capabilities, and disaster recovery readiness. This enables healthcare providers to focus on patient care and operations without the burden of maintaining expensive local infrastructure.
Does Invent Medical use AWS cloud infrastructure?
Yes. Invent Medical is powered by Amazon Web Services (AWS), one of the most globally recognized cloud infrastructure providers. AWS provides a comprehensive portfolio of security, networking, monitoring, backup, and operational technologies that help support secure and reliable healthcare software delivery. The AWS platform is widely recognized for its investment in infrastructure security, data protection, operational resilience, availability, redundancy, compliance frameworks, and continuous security improvements. Invent Medical leverages these technologies as part of its overall cloud architecture and security strategy.
Can clinics import data from their existing software?
Yes. Invent Medical includes built-in migration and import tools specifically designed to simplify onboarding and reduce the complexity of moving from legacy systems. The platform supports importing data through structured Excel and CSV templates, allowing healthcare providers to efficiently migrate operational information into the system. Supported imports include patient records, contact lists, procedures and services, products and inventory items, accounting entries, financial opening balances, and operational master data. Invent Medical also includes advanced validation mechanisms designed to reduce duplicate records, improve data quality, validate required fields, identify potential import issues before processing, and improve migration accuracy. In addition to the platform's built-in migration capabilities, the Invent team has assisted hundreds of healthcare providers and businesses with data migration and onboarding projects over the years, helping clients transition smoothly from previous systems into the Invent ecosystem.
Does Invent Medical support mobile devices?
Yes. Invent Medical provides dedicated mobile applications and responsive access across multiple device types, allowing healthcare providers to stay connected wherever authorized access is permitted. Supported devices include smartphones, tablets, iPads, desktop computers, and laptops. The platform has been optimized for touch-based workflows and mobile usability, providing healthcare professionals with a consistent experience across supported devices.
Is Invent Medical available on Apple App Store and Google Play?
Yes. Invent Medical mobile applications are available through both the Apple App Store and Google Play Store. The latest download links are available directly through the official Mobile Apps page. The mobile applications allow authorized users to access operational information, appointments, patient data, and other supported functions based on their assigned permissions and organizational security policies.
Can clinic owners control who accesses the system remotely?
Yes. Invent Medical includes advanced access control features that allow healthcare facility administrators to determine which users have remote access, which users can access the platform outside the physical medical facility, and user-specific permissions and security restrictions. This provides an additional layer of operational control and security.
Does Invent Medical support multiple branches?
Yes. Invent Medical includes advanced multi-branch management capabilities that allow healthcare organizations to manage multiple facilities through a centralized cloud platform. The platform supports branch-level operations, consolidated reporting, inter-branch accounting entries, centralized management controls, multi-location visibility, and operational consistency across facilities. This makes Invent Medical suitable for healthcare groups and growing organizations operating across multiple locations.
Does Invent Medical require expensive servers?
No. As a cloud-based SaaS solution, Invent Medical helps healthcare providers eliminate the need for expensive local server infrastructure, server maintenance, hardware upgrades, and associated IT costs. Healthcare facilities can access enterprise-level capabilities without significant capital investments in infrastructure. Check out our competitive deployment structures on our Pricing setup page.
Does Invent Medical include unlimited updates?
Yes. Invent Medical continuously evolves through ongoing platform enhancements, feature improvements, security updates, workflow optimizations, and technology upgrades. As a cloud-based SaaS platform, clients benefit from continuous innovation without the burden of manual software upgrades or costly version migrations.
Why do healthcare providers trust Invent Medical?
Healthcare providers trust Invent Medical because it combines more than 16 years of healthcare technology experience with a modern cloud-based architecture designed specifically for healthcare operations. Key reasons organizations choose Invent Medical include: Established technology provider since 2010, more than 16 years of healthcare technology experience, extensive healthcare industry expertise, cloud-based SaaS architecture, AWS-powered infrastructure, deep EMR functionality, integrated accounting and financial management, insurance and billing workflows, pharmacy and inventory management, multi-branch support, mobile applications, tablet and iPad optimization, dedicated support and e-ticketing system, unlimited technical e-support, continuous product innovation, Bahrain and GCC healthcare focus, NHRA familiarity, VAT-ready billing, support for ZATCA-related operational workflows, and experience assisting hundreds of organizations with implementation and migration projects. Read more details on our About Us page, or dive into our industry-focused features such as the Appointments Module and Dental Chart Module.
